Privacy Policy
1. Introduction
The Willow Path (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using this website or booking services, you agree to the terms of this Privacy Policy.
2. Information We Collect
Personal Information
We may collect the following information when you book a session, complete forms, or contact us:
• Name
• Email address
• Phone number
• Date of birth (if provided)
• Information related to your session goals or concerns
• Information about your animal (if applicable)
Automatically Collected Information
When you visit our website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
This data helps us improve website functionality and user experience.
3. How We Use Your Information
We use your information to:
• Schedule and provide services
• Communicate with you about appointments
• Send confirmations, reminders, and updates
• Improve our services and website
• Comply with legal obligations
We do not sell or rent your personal information to third parties.
4. Confidentiality of Sessions
We respect your privacy and keep session-related information confidential.
Information shared during sessions will not be disclosed except:
• With your consent
• If required by law
• If there is a risk of harm to yourself, others, or animals
5. Sharing of Information
We may share your information with trusted third-party service providers (such as booking platforms, payment processors, or email systems) solely for the purpose of operating our business.
These providers are required to maintain the confidentiality and security of your information.
6. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
• Enhance your browsing experience
• Analyze website traffic
• Improve functionality
You can adjust your browser settings to refuse cookies if you prefer.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
8. Your Rights & Choices
You have the right to:
• Request access to your personal information
• Request corrections or updates
• Request deletion of your information (subject to legal or operational requirements)
To make a request, please contact us using the information below.
9. Children’s Privacy
We may collect information related to minors only with the consent of a parent or legal guardian. We do not knowingly collect personal information from children without such consent.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
11. Data Retention
We retain personal information only as long as necessary to:
• Provide services
• Comply with legal obligations
• Resolve disputes
12. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
13. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
The Willow Path
Email: hello@mywillowpath.com